When in doubt, make a ticket. But ultimately you can always ask a staff member whatever question, comment or suggestion you have is and we can address it. There’s often a stigma around tickets that we want to remove now. Our staff team is incredible, but if just one staff member sees a specific thought, idea, or suggestion then not everyone gets a chance to review it. If at any point we tell you to make a ticket, its not so that we can ignore it- rather its so we can all see it.
Consider this- Tickets are on Discord. All of the staff have Discord on our phones and a ticket being created pings us. We keep a close eye on tickets and typically see them very quickly, even if we aren’t able to respond right away. So if you’re asked to make a ticket- its not for any reason other than our process, or us wanting everyone to see what you said.
We do! We also strongly encourage players to host their own events within the sim. If you’re unsure whether an idea fits, just ask. We’d much rather help you make an event happen than have you talk yourself out of it. All current events can be found on our calendar, along with a submission form if you want to add your own event to it. If you have an event lined up, be sure to also promote it within the 🗞️┃ic-advertisements channel in the discord so everyone knows its coming.
We follow Utah rules and regulations for gun ownership. Handguns, Semi-automatic rifles, shotguns, and any weapons that could reasonably be owned by a citizen in the great State of Utah are permissible. Military grade weapons are prohibited without admin approval.
Admin approval would be granted in rare occasions that the story may lead to its acquisition.
The best way to reach us is through Discord. Most of the staff team has Discord on their phones, so messages are often seen much faster there than they would be in-world. If your question requires staff discussion, feedback, or a formal review, we may ask you to create a ticket so the entire team can see it and weigh in.
If you are searching for staff in-world you’ll find staff boards within the landing zone, where you can contact an online member directly. If you have any questions, suggestions, concerns, or have something you’re unsure about, feel free to contact us through whichever method is most convenient for you. If it needs additional attention, we’ll point you in the right direction.
